Terms & Conditions

Terms & Conditions Welcome to www.alisonvanderlande.co.uk. By using our website you accept and agree to be bound by these online Shopping Terms and Conditions, the Privacy Statement and such other policies as we notify you of from time to time, which together constitute the entire agreement between us. Nothing in these Online Shopping Terms and Conditions affects your statutory rights, either as a consumer or otherwise.These Online Shopping Terms and conditions apply to all orders which you, the customer, place using our website www.alisonvanderlande.com, which is operated by Alison van der Lande Limited. Please read them carefully before placing your order and print a copy for future reference.

Your Account You may register with us when purchasing items using this Website. You are responsible for maintaining the confidentiality of your account username and password and for preventing unauthorised access to your account. You accept responsibility for all activities that occur under your account or password, so please take all necessary precautions to ensure that the username and password is kept confidential and secure. Please inform us immediately if you have any reason to believe that your username and/or password has become known to anyone else, or are being, or are likely to be, used in an unauthorised manner. Please ensure the details you provide us with on registration are correct and complete and inform us immediately of any changes to those details (e.g. change of email or postal address). You can access and update your details using the 'Your Account' area of the Website. Please ensure the details you provide us with on registration are correct, complete and up to date. Inform us immediately of any changes to those details (e.g. change of email or postal address). You can access and update your details using the 'Your Account' area of the Website. We reserve the right to refuse access to the Website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we do cancel an order, it will be without charge to you.

Privacy and Communications When you place an order, we collect certain personal and transactional information (e.g. name, address, email address, credit/debit card details). For details on how we use this information, please read our Privacy Statement. To fulfill our obligations to you under these Online Shopping Terms and Conditions we communicate with you by e-mail and by posting notices on the Website. You agree to receive communications from us electronically and that this electronic communications will satisfy any legal requirement for communications in writing. Our privacy policy does not encompass sites maintained by other companies, affiliate sites or those sites who re-direct to www.alisonvanderlande.com. This also relates to sites you access or are re-directed to from www.alisonvanderlande.com

The contract between us When you place an order to purchase items using our Website this is an offer by you to us to purchase such items. By ordering you are providing details which are true, accurate, current and complete and that the credit or debit card details are correct and your own. We will confirm receipt of your order by sending you an email summarising the details of your order ('Order Confirmation E-mail'); this is the point at which we accept your order and the contract is formed.

On-line Pricing From time to time on-line pricing errors may occur where by prices are not correctly posted on-line. Alison van der Lande reserves the right to cancel the contract. This will be achieved through contacting the purchaser directly through which ever contact information has been given and offered a return of any payments in full.

Colours, specifications, dimensions and descriptions of products
We have made every effort to display the colours, specifications, dimensions and descriptions, however all images are for illustration purposes only. Descriptions of items on the Website as accurately as possible. The colours you see will depend on the resolution of your monitor. We cannot guarantee that your monitor's display of any colour will always reflect accurately the colour of the item delivered. We may from time to time vary the dimensions, specifications, descriptions and quantities of items displayed on our Website without prior notice.

Content & Intellectual Property Rights All content found on this Website unless expressly agreed by Alison van der Lande cannot be reproduction or redistributed.  We always recommend that you should have an up-to-date and complete virus-checking software to protect yourself.